7 Quality Areas of NQF

The 7 Quality Areas of NQF are an essential aspect of the service we provide to our customers

1. Educational program and practice 

The educational program and practice is stimulating, engaging and enhances children’s learning and development. In school age care services, the program nurtures the development of life skills and complements children’s experiences, opportunities and relationships at school, at home and in the community.

2. Children’s health and safety 

Every child’s health and wellbeing is safeguarded and promoted.

3. Physical environments 

The physical environment is safe, suitable and provides a rich and diverse range of experiences which promote children’s learning and development.

4. Staffing arrangements 

Staffing arrangements create a safe and predictable environment for children and support warm, respectful relationships. Qualified and experienced educators and coordinators encourage children’s active engagement in the learning program. Positive relationships among educators, coordinators and staff contribute to an environment where children feel emotionally safe, secure and happy.

5. Relationships with children 

Relationships that are responsive, respectful and promote children’s sense of security and belonging free them to explore the environment and engage in learning.

6. Collaborative partnerships with families and communities

Collaborative relationships with families are fundamental to achieve quality outcomes for children. Community partnerships that focus on active communication, consultation and collaboration also contribute to children’s learning and wellbeing.

7. Governance and Leadership

Effective leadership contributes to sustained quality relationships and environments that facilitate children’s learning and development. Well documented policies and practices that are developed and regularly evaluated in partnership with educators, coordinators, staff and families contribute to the ethical management of the service. There is a focus on continuous improvement.